What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
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What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
Leading, Learning & Giving Back Through Professional Organizations
Powered by Learning
33 minutes
6 months ago
Leading, Learning & Giving Back Through Professional Organizations
Members of Central PA ATD’s leadership—Phyllis Metzler, Gina Sweeney, and Robyn DeFelice talk about the power of community, mentorship, and stepping up to lead. Discover how joining and volunteering with ATD helped them grow their careers and their networks—and how it can do the same for you. Show Notes: The current, past and future presidents of the Central PA Chapter of ATD share their journeys with the organization and how being involved has helped shape them as professionals. Thei...
Powered by Learning
What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
