What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
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What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
Serving People First: How Weis Markets Elevates Learning and Leadership
Powered by Learning
34 minutes
1 month ago
Serving People First: How Weis Markets Elevates Learning and Leadership
How does a three-person L&D team support 23,000 associates across seven states? In this episode, Chris Chappell, Director of Learning & Development at Weis Markets, shares how servant leadership, clear career paths, and just-in-time video microlearning are elevating the employee experience—and the customer experience—across retail, manufacturing, and logistics. Show Notes: Weis Market’s Chris Chappell offers many key takeaways to empower team members to succeed. His top points i...
Powered by Learning
What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance. Show Notes: Transcarent's Direc...
