Seasonal Slowdown or Silent Revenue Leak?
Every practice expects a dip in revenue during certain times of the year—but what if it’s not seasonal at all? In this episode, Jennifer McNamara and Maya Turner dive into how to tell the difference between predictable slowdowns and silent revenue leaks that quietly drain your bottom line.
They’ll explore how patterns in claims, scheduling, and payer response times can either confirm seasonal trends or expose deeper operational issues. From front desk to back office, you’ll hear practical strategies from two industry pros to keep revenue steady year-round.
Spotting the difference between natural seasonal fluctuations and revenue leaks
Key data metrics to track during slow periods
How to pinpoint operational bottlenecks that impact cash flow
Ways to keep your revenue cycle healthy even during patient volume dips
Why payer behavior might be a bigger factor than you think
When every dip in revenue gets chalked up to “seasonality,” practices risk ignoring the underlying issues that could be costing thousands—sometimes for years. By understanding your patterns and knowing what to look for, you can prevent these leaks before they become permanent losses.
Learn more about Healthcare Inspired’s auditing and business intelligence services: healthcareinspiredllc.com
Follow Jennifer McNamara on LinkedIn: Jennifer McNamara
Follow Maya Turner on LinkedIn: Maya Turner
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Episode Summary
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00:00 - Intros
04:15 - Revenue Leaks - Is Vacation the culprit?
10:53 - What is the solution?
14:28 - Another Critical Element
21:30 - The Hard Truth
26:21 - Wrapping up