How do you know you’re truly winning with AI? In this episode, Lukas Egger and Charlene Li share how to build an AI‑fluent workforce, prioritize with the double‑S (size and speed to value), and balance customer impact, internal efficiency, and reinvention. Learn to triage pilots, collect minimally viable data for fast decisions, and set incentives that reward deployment speed over perfection. See how embedding AI in quarterly reviews, cross‑functional learning, and an 18‑month rolling plan create adaptability. With solid examples from the industry, this episode gives you the steps to turn ambition into action.
Keynote Speaker & Strategic Advisor
For the past three decades, Charlene has been helping people see the future and thrive through disruption. She has advised executives and boards to recognize the vital truth that companies can’t simply innovate in order to stay competitive. They must transform.
As a sought-after expert on disruptive transformation, leadership, customer experience, and the future of work, Charlene has worked with hundreds of organizations—ranging from Adobe to Southwest Airlines and 14 of the Dow Jones Industrial 30 companies—to provide her insights to support a winning strategy for disruptive growth and a plan to identify and seize an opportunity no one else has the audacity or confidence to reach for.
Throughout her career, Charlene has been at the edge of disruption. She worked in newspapers in the early 1990s and helped them navigate the shift from print to online. As a Principal Analyst at Forrester Research, she covered interactive advertising, search marketing, and the rise of social media. In 2008, she founded Altimeter Group, a disruptive competitor that challenged analyst firm incumbents such as Gartner, Forrester, and IDC, which was acquired by Prophet. Charlene went on to serve as the Chief Research Officer at PA Consulting, where she led the company’s thought leadership program. She currently leads her own firm, Quantum Networks Group.
Head of the Innovation Office & Strategic Projects team at SAP Signavio
Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.
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If you have questions or comments, email: processtransformers@sap.com
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