You hire great people. But three months in, they're struggling. Not because they lack talent because nobody showed them how to succeed in your specific environment.
1,800 learning management systems exist in the market. Most companies either don't have one, use an outdated "Stone Age" system, or have a platform that nobody touches after onboarding.
But here's what changed: AI emerged in 18 months and reshaped every job description. The skills your team had last year aren't enough today. And the "just hire ready-made talent" strategy isn't sustainable when unicorns are rare and expensive.
In this episode, Darryl Fitzpatrick, CRO of Intellek, breaks down why L&D infrastructure isn't just an HR nice-to-have, it's a competitive advantage for talent attraction, retention, and performance.
00:00 Introduction
00:28 What is an LMS and how do companies actually use them?
01:29 Why LMS engagement drops after week two
03:22 Why 300-person companies still don't have learning platforms
05:12 When your LMS is built on old HTML and nobody uses it
07:45 What separates Intellek from 1,800 other LMS platforms
09:24 "We're not ready for new software": What companies are actually saying no to
11:30 Why hiring only experts limits your growth
14:03 First impressions matter: How LMS impacts company culture and retention
18:09 The future of L&D: Alignment, AI, and building unicorns internally
Connect with us:
SCOPE Recruiting | https://www.scoperecruiting.com/
Connect with Friddy | https://www.linkedin.com/in/fhoegener/
Connect with Evan | https://www.linkedin.com/in/evan-cave
Connect with Daryl Fitzpatrick | https://www.linkedin.com/in/darylfitzpatrick/?originalSubdomain=uk
About Procurement Pulse: Real conversations with supply chain and procurement professionals who've been on both sides—building teams, solving problems, and staying ahead of what's coming next.
About SCOPE Recruiting: SCOPE Recruiting is a boutique supply chain recruiting firm where every recruiter is a former supply chain professional. Co-founders Friddy and Melissa, both ex-ABB global category managers, built the company after seeing how many “generalist” recruiters didn’t truly understand supply chain, procurement, or logistics roles.
By hiring professionals first and teaching them recruiting second, SCOPE delivers better matches, higher retention rates, and faster hiring results across manufacturing, procurement, logistics, and supply chain leadership.
If you're building a supply chain team and the usual recruiting approach isn't working, check out scoperecruiting.com.