30 - Telemetry and Observability Made Simple — with Andrew Tunall, President & CPO at Embrace

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Product Builders – Interviews About App Development, Product Design, UX/UI and Digital Products

Majestyk

32 episodes

1 week ago

On the Product Builders podcast, we bring you conversations with experts and innovators who are building digital products. Our conversations help you gain behind-the-scenes insight into building some of today’s most innovative products. Subscribe and be sure to check out our website for more resources at ProductBuildersPodcast.com

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30 - Telemetry and Observability Made Simple — with Andrew Tunall, President & CPO at Embrace

Product Builders – Interviews About App Development, Product Design, UX/UI and Digital Products

37 minutes 41 seconds

3 months ago

30 - Telemetry and Observability Made Simple — with Andrew Tunall, President & CPO at Embrace

In this episode, we’re joined by Andrew Tunall, President and CPO of Embrace. Andrew breaks down the real-world impact of telemetry and observability, explaining how teams can use these tools to create faster, more resilient product experiences. With a background at New Relic, AWS and now Embrace, Andrew shares how observability is evolving into a product-wide concern — not just an engineering one.

We discuss:

- Why telemetry is essential for measuring real user performance.

- How observability differs from traditional analytics tools.

- What forward-looking teams do differently when shipping mobile apps.

- How cross-functional teams benefit from shared data insights.

- Why user disengagement is often a performance issue in disguise.

- How AI helps Embrace rapidly test ideas and improve collaboration.

Andrew says,

“As you think about full-stack engineering, not just front-end engineering, I'm a big believer that having common data sets and thinking about a problem with all of the information at your disposal, produces the best overall system design decisions. That is to say, if you think about a UX pattern that you could contemplate, if you do not care at all about any of the implementation details, you could come up with some wild stuff that is virtually impossible for the engineers to actually deliver in a way that performs consistent with user expectations.”

Resources Mentioned:

Andrew Tunall |LinkedIn

https://www.linkedin.com/in/andrewtunall/

Embrace | Website

https://embrace.io/

Embrace | LinkedIn

https://www.linkedin.com/company/embrace.io/

GitHub (for all our open source, OTel SDKs)

https://github.com/embrace-io

Embrace’s Slack Community (anyone can join to learn about user-focused observability and how to work with OpenTelemetry for web and mobile)

https://community.embrace.io/

This episode is brought to you by Majestyk Apps.

We imagine, design and build digital products. With clients like Chevrolet, Audiomack, IBM, Barefoot and more, you can be sure you are in good hands. Reach out to us at MajestykApps.com.

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