In this episode of the Product Ops Podcast, we welcome back Christine Itwaru to discuss the invaluable role of Product Operations in today's tech landscape. Christine shares her journey from Director of Product at Pendo to VP of Product at User Flow and Beamer, offering insights into the evolution of Product Ops. We explore how Product Ops drive value by organizing customer feedback, aligning cross-functional teams, and navigating the rapid advancements in AI and tooling. Christine emphasizes the importance of maintaining the human element in operations and offers practical advice on balancing technology with human collaboration. This episode is a must-listen for product ops practitioners, engineers, product managers, and stakeholders looking to understand the strategic importance of product ops in driving organizational success.

You can read more from Christine through her publication, The Product Heart .

And you can review the learnings from this episode as a written article with actionable advice and insights via our substack here!