In this interview, Susie Palmer-Trew relates the consequences of making assumptions, and reminds us to encourage people to challenge and test the assumptions we make - especially the small ones.

This interview is also available as a video

This is one of Pragmatic PMO's interview series "Scary Scars Shared", in which Ken Burrell talks to Real Project Managers about what they have learned from things that have gone wrong on their projects (scars), so that we can all learn from their experiences.

Sharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how you can do it better”, available from Amazon http://bit.ly/KensLLBook