Host Kim MacDonald speaks with workplace recognition and reward author and specialist Nelson Scott about his niche, one of the 13 psychosocial risk factors in the Canadian National Workplace Standard for Psychological Health & Safety. They talk about perceptions and interpretations of a work topic that can be understood as simple common courtesy, or can be deeply linked to our experiences and perceptions of respect and organizational fairness, two additional workplace hazards embedded in both the National Standard and the global ISO 45003 standard. Nelson emphasizes shared responsibility and some of the known and unknown benefits when R&R is authentically delivered and becomes a part of workplace culture. He says that what can seem like a no-brainer in benefits to employees and the workplace, doesn't always get the attention it deserves. Operational demands, no expectations for the behaviour, and daily events can take a toll on our best intentions. Nelson's book, Thanks Again! offers even more simple and effective ideas to reset recognition habits, for both up-and-coming and seasoned managers: https://books.friesenpress.com/store/title/119734000020745519/Nelson-Scott-Thanks%2C-Again%21