In this episode, Dr. Scott Donahue-Martens - affiliated with Boston University School of Theology, Trinity Lutheran Seminary at Capital University, and Providence Newberg Medical Center - discusses his project examining chaplain and patient perspectives on successful spiritual care visits in hospital settings. Scott developed and deployed a non-burdensome questionnaire to compare assessments, guided by established tools like HOPE, FICA, and rapport-building frameworks, addressing gaps in literature that overlook patient views. Key focuses included differences between chaplain and patient views on successful spiritual care, psychological strategies to bridge those gaps, and improving openness in sensitive hospital interactions.