Is the accounting talent shortage your biggest problem—or your biggest opportunity? In this episode of Pulse of the Practice (2025, E19), hosts Mo Arbas and Paul Miller sit down with L. Gary Boomer—founder, visionary, and strategist at Boomer Consulting—to unpack how AI, advisory services, and a new business model will redefine CPA firms by 2026.

Boomer explains why the next five years could deliver a century's worth of technology change, and how firm leaders can turn anxiety and burnout into momentum with mindset, purpose, and process. You'll learn the concrete steps to move from compliance to high‑value advisory, ditch the hour‑based model for results‑driven pricing, and build an Agenic Workforce that scales expertise with AI "agents," staff‑on‑demand, and fractional C‑suite talent.

What you'll learn:

• How to pivot from tax/audit compliance to recurring, scalable Client Advisory Services (CAS) clients actually value
• The business case for value pricing vs. billable hours—and why clients buy outcomes, not time
• The EXO (Exponential Organizations) framework applied to CPA firms: staff‑on‑demand, community, algorithms, and more
• Boomer's prediction for 2026: why the "labor shortage" worry will be replaced by super‑workers augmented by AI
• A practical talent strategy: onboard grads directly into advisory, use coaching (not just mentoring), and implement the 3×3 relationship rule
• Tech you can use now: AI note‑taking/meeting tools (Fathom/Otter) and Google's NotebookLM for knowledge capture, training, and faster knowledge transfer
• How to clean data, document processes, and build internal knowledge bases so AI actually works
• The leadership shift: set a massively transformative purpose (MTP), align clients and staff to your vision, and create a cadence of continuous improvement

If you're a managing partner, CAS leader, or firm owner ready to modernize your practice, this conversation is your roadmap to healthier margins, happier teams, and stickier client relationships.

Subscribe for more practical playbooks on modern firm leadership, AI adoption, CAS growth, and pricing strategy—and share this episode with a partner who's still billing by the hour.

Keywords: accounting firm transformation, CPA firm strategy, Client Advisory Services, CAS, AI in accounting, accounting burnout, talent shortage accounting, value pricing for CPAs, Boomer Consulting, Gary Boomer, EXO framework, Agenic Workforce, NotebookLM, meeting AI tools, fractional CFO/COO/CIO, accounting firm processes, shift from compliance to advisory