Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with thought leaders offering insights on the challenges, solutions and the future of their industries.
Learn more about the CQI
Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with thought leaders offering insights on the challenges, solutions and the future of their industries.
Learn more about the CQI
In this special video podcast episode of Quality Impact, host Rashad Issa sits down with Vince Desmond, CEO of the Chartered Quality Institute (CQI), for a candid reflection on 2024 and an inspiring look ahead to 2025. From the challenges of embedding sustainability into business practices, to the transformative role of AI in quality management, Vince shares his bold vision for the future. He unpacks why quality must shift from being seen as a defensive tool to a strategic enabler, discusses the evolution of the CQI Council, and calls for a global movement to elevate quality’s role in society. With engaging listener questions and a thought-provoking wish for 2025, this is a must-watch episode for anyone passionate about quality, leadership, and innovation.