
AI can summarize—but can it understand?In this episode, I sit down with Kyle Soucy, a UX researcher with 25 years of experience and one of the most respected voices in the research community.We talk about how to use AI in your research workflow without losing trust, rigor, or your job to a chatbot.You’ll learn:- How to spot AI hallucinations in your data- What makes synthetic users risky (and where they might be useful)- How to prompt AI tools for personas and journey maps- The right way to cross-check AI insights against real human data- Why the future of research is AI-assisted, not AI-replacedMentioned in the show:- Kyle's write up: https://medium.com/user-experience-design-1/using-ai-to-streamline-persona-and-journey-map-creation-37fa859dafb0- Connect with Kyle: https://www.linkedin.com/in/kyle-soucy-a844b4/- UX Consultants Lounge: www.uxconsultantslounge.com- Usable Interface: www.usableinterface.comConnect with
Ran:
- LinkedIn: linkedin.com/in/ranliudesign
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