Summary

Stella Collins, Chief Learning Officer and co-founder of Stella Labs, discusses the challenges faced by L&D teams in delivering effective learning. She highlights the focus on content delivery and the lack of emphasis on practical application and behavior change. Collins emphasizes the importance of understanding how people learn and the need for explicit learning strategies. She introduces the GEAR model, which includes guidance, experimentation, application, and retention, as a framework for effective learning. Collins also discusses the role of AI in learning and how it can automate certain processes, freeing up time for L&D professionals to focus on more valuable tasks. The conversation explores the challenges of learning and development, particularly in the context of subject matter experts (SMEs) and master performers. It emphasizes the importance of getting SMEs to think about their knowledge and skills from a beginner's perspective and distilling their expertise into key points. The conversation also touches on the need for observation and questioning to understand how SMEs perform their tasks. The role of mentors in the learning process is highlighted, as well as the importance of measuring outcomes and progress. The scalability of learning platforms and the limitations of traditional LMSs are discussed. The conversation concludes with a curiosity about the connection between the mind and body in learning.

Chapters

00:00 Introduction and Background

05:04 The Role of Neuroscience in Effective Learning

08:43 The Potential of Technology, Including AI, in Learning

12:57 Designing the Learning Experience for Impact

24:18 Building on a Solid Starting Point

26:02 The Power of Observation and Questioning

27:48 The L10 Model: A Tool for Evaluation

29:45 Challenges of Traditional Learning Management Systems