Join me on this week’s episode of Rebrand with RuthAnn as we explore how to make your client experience not just good, but genuinely premium. It's not all about hiking up your rates; it’s about making your clients feel special and showing them how much they matter. I'll share some of the personal touches and smart strategies I’ve used to turn clients into raving fans who’ll cheer for your work long after the project wraps up. If you’re ready to make your client process a standout feature of your business, this chat’s for you. Grab your iced coffee, and let's get into it!
Topics:
The importance and lasting impact of creating a premium client experience
Balancing quick response times for clients with healthy boundaries
How tools like Dubsado can simplify and improve your client management process
Specific ways to tailor your services to meet the specific needs of your ideal clients
Steps to ensure your clients are well-informed and cared for throughout their journey with you
Simple strategies to exceed expectations and create memorable experiences
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