In this episode of RecTalk, host Nitin Sharma is joined by Cam Brady, Business Development lead at Tracker – a recruitment CRM and ATS that quietly does a lot of heavy lifting without shouting about it.

Tracker has been around for over 20 years, and in this conversation we unpack why so many agencies stick with it, what makes their all-in-one approach genuinely different, and how they’re thinking about the real future of recruitment tech – beyond buzzwords and shiny AI marketing.

They talk openly about where CRMs fall down, why recruiters are drowning in admin, and how tech should be giving time back – not stealing it.

Cam shares how Tracker has evolved from a traditionally “clean” perm-focused system into a platform that now supports temp, high-volume, shift-based and complex recruitment models, all without bolting together dozens of third-party tools.

They also dig into:

• Why Tracker isn’t a marketplace CRM – and why that matters
• Native automation, CV formatting, note-taking, marketing, compliance, timesheets and back office
• How recruiters can stop living in clicks and start having more conversations
• Real talk on AI in recruitment (what’s hype vs what should be baseline)
• Tracker’s upcoming conversational AI (“Eva”) and what a “Jarvis” style CRM actually looks like
• LinkedIn Recruiter integrations done properly (no scraping, no nonsense)
• Why change management is harder than selling tech
• How agencies should really be looking at revenue data, not assumptions
• Where Tracker fits in the market – SMB vs enterprise, pricing, modules, and scale
• Why customer support and long-term product thinking still matter

This is an honest, practical conversation about building recruitment tech that recruiters actually want to use – and why letting the product do the talking often beats shouting the loudest.

🔗 Connect with the guest

Cam Brady: https://www.linkedin.com/in/cambradytrackerrms/

Check out Tracker: https://www.rectools.io/product/tracker/

🔗 Connect with the host

Nitin Sharma: https://www.linkedin.com/in/nitin-rectools/

Discover recruitment tools and services: https://www.rectools.io/

New episodes of RecTalk, including Founder Diaries and Talking Talent, drop every Monday, Wednesday and Friday.

Look out for new episodes of The Mixed Grill — the official podcast of the Recruitment Curry Club — dropping on Thursdays.

https://www.linkedin.com/company/the-recruitment-curry-club/

Listen on another platform: https://rectalk.co.uk/

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