CLEAR's podcast is a resource in the field of professional and occupational regulation to help stakeholders stay current on new developments and hear diverse opinions on a broad range of topics.
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CLEAR's podcast is a resource in the field of professional and occupational regulation to help stakeholders stay current on new developments and hear diverse opinions on a broad range of topics.
Episode 79: Digital Technologies within Regulatory Agencies: Usage and Perceptions
Regulation Matters: a CLEAR conversation
25 minutes 9 seconds
1 year ago
Episode 79: Digital Technologies within Regulatory Agencies: Usage and Perceptions
CLEAR and Tyler Technologies partnered to conduct a survey to examine the use and perception of digital technologies within regulatory agencies. Listen as the survey report authors discuss the findings and perceptions about adoption of online services by regulatory agencies, centralized payment systems, digital profiles for licensees and members of the public, and the role of AI in enhancing interactions with stakeholders. What are the implications of the survey findings regarding stakeholders’ satisfaction rates with the quality of technology tools? What future steps are recommended to improve regulatory agencies’ technology usage and stakeholder engagement?
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode79_Online_Engagement_Survey_070924_transcript.pdf
Regulation Matters: a CLEAR conversation
CLEAR's podcast is a resource in the field of professional and occupational regulation to help stakeholders stay current on new developments and hear diverse opinions on a broad range of topics.
