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Relentless Customer Leader Podcast
Dr Chris L. Brown
13 episodes
4 days ago
Welcome to the Relentless Customer Leader Podcast – How Customer-Obsessed Leaders Win. This is a podcast that will ignite your passion for delivering experiences that leave your customers craving for more. In each episode, we'll dive into the minds of visionary leaders and trailblazing companies who have made customer experience their sacred mission. Prepare to be inspired as we unpack the game-changing strategies, unconventional thinking, and real-world stories of customer-centric transformation. Whether you're a budding entrepreneur, a seasoned executive, or simply someone who believes in the power of remarkable customer experiences, this podcast will equip you with the tools, mindset, and motivation to elevate your game. So brace yourself for a journey filled with great insights, inspirational stories and contagious energy that will reignite your commitment to putting customers at the epicentre of everything you do.
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Management
Business
RSS
All content for Relentless Customer Leader Podcast is the property of Dr Chris L. Brown and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to the Relentless Customer Leader Podcast – How Customer-Obsessed Leaders Win. This is a podcast that will ignite your passion for delivering experiences that leave your customers craving for more. In each episode, we'll dive into the minds of visionary leaders and trailblazing companies who have made customer experience their sacred mission. Prepare to be inspired as we unpack the game-changing strategies, unconventional thinking, and real-world stories of customer-centric transformation. Whether you're a budding entrepreneur, a seasoned executive, or simply someone who believes in the power of remarkable customer experiences, this podcast will equip you with the tools, mindset, and motivation to elevate your game. So brace yourself for a journey filled with great insights, inspirational stories and contagious energy that will reignite your commitment to putting customers at the epicentre of everything you do.
Show more...
Management
Business
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David Kenney | Why the best salespeople actually don't sell.
Relentless Customer Leader Podcast
1 hour
10 months ago
David Kenney | Why the best salespeople actually don't sell.

Summary

David Kenny shares his early experiences in business, starting with selling orange juice door-to-door as a child. He then transitioned into accounting, but found his passion in helping entrepreneurs and advising startups. David emphasizes the importance of leadership, training, and culture in building successful businesses. He discusses the challenges leaders face, such as capital allocation and decision-making, and highlights the significance of integrity and humility in leadership. He also emphasizes the value of training and investing in people to create a strong team and achieve long-term success. Dr. Chris L. Brown discusses the importance of effective training programs and the role of CEOs in leading and participating in training. He also reflects on the changing dynamics of work-life balance and the value of mentorship in the early stages of a career. Dr. Brown emphasizes the central role of people in business success and the importance of understanding and addressing conflicts within teams. He shares insights on developing a compelling narrative for a business and the impact of AI on various industries. Dr. Brown also discusses his current ventures, including Star Growth, Audio HQ, Prop Data IQ, and Oxygen Fun.

Takeaways:

Early experiences in business can shape one's entrepreneurial mindset and passion for helping others.
Leadership requires making tough decisions, allocating capital wisely, and continuously learning and improving.
Integrity, humility, and a strong team orientation are key traits of successful leaders.
Investing in training and developing people is crucial for building a strong and successful business.
Culture plays a significant role in shaping the success and reputation of a company. Effective training programs require the right delivery, processes, and support from the CEO.
Mentorship and nurturing relationships are invaluable for personal and professional growth.
Understanding and addressing conflicts within teams is essential for success.
Developing a compelling narrative for a business helps create connection and trust with customers.
AI has the potential to revolutionize various industries and improve efficiency.
Dr. Brown is involved in ventures focused on business growth, music production, property analysis, and sustainable energy solutions.

Relentless Customer Leader Podcast
Welcome to the Relentless Customer Leader Podcast – How Customer-Obsessed Leaders Win. This is a podcast that will ignite your passion for delivering experiences that leave your customers craving for more. In each episode, we'll dive into the minds of visionary leaders and trailblazing companies who have made customer experience their sacred mission. Prepare to be inspired as we unpack the game-changing strategies, unconventional thinking, and real-world stories of customer-centric transformation. Whether you're a budding entrepreneur, a seasoned executive, or simply someone who believes in the power of remarkable customer experiences, this podcast will equip you with the tools, mindset, and motivation to elevate your game. So brace yourself for a journey filled with great insights, inspirational stories and contagious energy that will reignite your commitment to putting customers at the epicentre of everything you do.