Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
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Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
Navigating Business Challenges with Jason Tracey - Part 2 | Repair Shop Reckoning | Episode 19
Repair Shop Reckoning
48 minutes 40 seconds
3 months ago
Navigating Business Challenges with Jason Tracey - Part 2 | Repair Shop Reckoning | Episode 19
In Part 2, Kevin Brown and Jason Tracey return with a deeper dive into ownership mindset—this time spotlighting opportunity in adversity. From turning a rival Verizon store into a revenue boost to teaching smartphone classes that built lasting loyalty, it’s all about service as a differentiator. Jason shares how recognizing overlooked talent, embracing risk, and refusing to be boxed in by limiting beliefs fueled real growth.
They unpack lessons in leadership, from empowering underdogs to challenging self-doubt. Whether it’s pivoting a failing business into a fresh revenue stream or holding yourself accountable instead of blaming the "face-eating lion," the message is clear: your story, your mindset, and your decisions are the real game changers.
00:00 The Relocation Dilemma01:31 Customer Service Challenges02:24 Building Relationships Through Education03:40 The Evolution of Mobile Technology04:41 Navigating the Corporate Landscape06:25 Leadership and Growth08:06 Identifying Hidden Talent10:19 Transitioning to Entrepreneurship12:17 Finding Purpose Beyond Profit14:01 Empowering Entrepreneurs17:28 Overcoming Self-Doubt20:36 The Power of Storytelling23:22 Emotional Resilience in Business26:00 Pivoting for Success30:06 The Silent Quitters32:35 The Two-Week Notice Dilemma34:46 The Advice Givers37:30 The Victim Mentality40:04 From Frustration to Empowerment43:36 Taking Control of Your Success
Repair Shop Reckoning
Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
