Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
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Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
On this week's Repair Shop Reckoning, Kevin Brown sits down with Jeff Stucki, Territory Sales Manager at Auto-Wares, for a no-holds-barred look at the auto parts industry. From stock boy to seasoned pro, Jeff shares how customer service has morphed from handshakes to high-tech systems. He pulls no punches discussing skyrocketing repair costs, diagnosing today’s complex electrical components, and navigating unreliable suppliers. Jeff also tackles the growing tech shortage, taking aim at societal pressures favoring college over trade schools, despite increasing interest in automotive careers. From flatlining traditional part sales to rising demand for turbochargers, Jeff lays out why ongoing education and reliable resources are critical. It’s a raw, insightful conversation that every shop owner needs to hear.
Chapters00:00 Introduction01:03 Jeff’s Early Days in Auto Parts03:01 The Evolution of Job Searching05:01 Navigating the Tool Business08:00 The Impact of Technology on the Industry10:00 Challenges of Modern Parts Sales12:40 Warranty Woes and Customer Expectations16:00 Quality Control in Parts Supply20:01 The Technician Shortage Crisis23:01 Changing Perceptions of Automotive Careers28:00 Training and Adaptation in the Industry31:00 The Heavy-Duty Truck Market34:00 Navigating Competition and Market Changes
Auto-Wares Website: https://autowares.com/
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🎙️ Connect with Us:Website: https://www.motorcitytruckcollision.com/Facebook: https://www.facebook.com/MotorcityTruckCollision/LinkedIn: https://www.linkedin.com/in/kevin-brown-25a5b344/
Repair Shop Reckoning
Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real.
