In this episode of Resource Revolution, Kelly Deignan, Associate Director, Global Executive Management at EY, shares what it really takes to succeed in the dynamic, demanding world of resource management.

From career matchmaker to negotiator, Kelly explores how resource managers constantly switch gears — moving between data and dollars one moment, and complex human dynamics the next. Along the way, she shares why first impressions can make or break relationships with internal clients, and why you should never run up to a closed door without data.

It’s a candid look at the human side of the role — where the big F word, feelings, is a powerful force.