What do speculative banking, sales tax, robots in LA, and thank you notes have in common? Tune in.
RIF012: SVB Causes Restaurant Chain To Miss Payroll, Food Delivery Robot, Brand Loyalty
In this week’s episode we discuss
11:05 - Failing to pay your sales tax could lead to a state tax auditor estimating the amount owed by counting guests on a Saturday night
19:54 - The biggest obstacles that keep restaurateurs from engaging with their guest online and responding to reviews
32:57 - How Sweetfin, Stellar Pizza, and Curbivore are utilizing cost-saving robotics strategies to improve their restaurant operations and enhance the customer experience READ HERE
40:12 - how to build brand loyalty by consistently delivering quality products or services, providing excellent customer service, and engaging with your audience through social media and other marketing channels
50:33 - the ongoing staffing challenges that restaurants face and the critical role of building a positive team culture in attracting and retaining talented employees in this insightful article
1:00:19 - How Fry the Coop restaurant workers in Chicago were impacted by the recent failure of Silicon Valley Bank to process payroll, leading to financial strain and concerns about the banking system's reliability for small businesses READ HERE
Thank you to our segment partners Jordan at 7Shifts, Zack at Ovation, Avi at Marqii and David at DAVO
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