Restaurant Leadership Podcast: Overcome Burnout, Embrace Freedom, and Drive Growth
Christin Marvin
104 episodes
1 week ago
Guests don’t come to a full‑service restaurant for a transaction; they come hoping to feel something. We dig into how to deliver that feeling on purpose through connected hospitality, turning routine steps into genuine moments of care that guests remember long after the check drops. We start by grounding everything in food, then layer in the human element that differentiates you in a crowded market. You’ll hear how: We reframed performance reviews into get‑to‑know‑you conversations.Why...
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Guests don’t come to a full‑service restaurant for a transaction; they come hoping to feel something. We dig into how to deliver that feeling on purpose through connected hospitality, turning routine steps into genuine moments of care that guests remember long after the check drops. We start by grounding everything in food, then layer in the human element that differentiates you in a crowded market. You’ll hear how: We reframed performance reviews into get‑to‑know‑you conversations.Why...
92: The Number One Chicken Sandwich in Chicago: Joe Fontana's Journey from Failed Meatball Concept to Fast-Casual Empire
Restaurant Leadership Podcast: Overcome Burnout, Embrace Freedom, and Drive Growth
37 minutes
6 months ago
92: The Number One Chicken Sandwich in Chicago: Joe Fontana's Journey from Failed Meatball Concept to Fast-Casual Empire
Send me a Text Message. I'd love to hear from you. Joe Fontana, founder of Fry the Coop, is redefining what it means to build a fast-casual chicken empire with heart. From his Chicago-based restaurants, Joe shares the unexpected journey that took him from a failed meatball concept to creating what he proudly calls "the number one chicken sandwich in Chicago" – double-fried in beef tallow for that perfect crunch. What makes this conversation particularly fascinating is Joe's candid discussion...
Restaurant Leadership Podcast: Overcome Burnout, Embrace Freedom, and Drive Growth
Guests don’t come to a full‑service restaurant for a transaction; they come hoping to feel something. We dig into how to deliver that feeling on purpose through connected hospitality, turning routine steps into genuine moments of care that guests remember long after the check drops. We start by grounding everything in food, then layer in the human element that differentiates you in a crowded market. You’ll hear how: We reframed performance reviews into get‑to‑know‑you conversations.Why...
