Restaurant Leadership Podcast: Overcome Burnout, Embrace Freedom, and Drive Growth
Christin Marvin
105 episodes
1 day ago
We coach Brandon Sharp, owner of three restaurants in Chapel Hill, through the tension between being everywhere at once and showing up with presence that develops his leaders. He realizes he must let go of covering shifts, codify decision rights, and model vulnerability to retain and grow his managers. • using presence as respect and a path to flow • inverted pyramid leadership and decision rights • outsourcing low-leverage tasks to regain focus • vulnerability that invites ownership and hon...
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We coach Brandon Sharp, owner of three restaurants in Chapel Hill, through the tension between being everywhere at once and showing up with presence that develops his leaders. He realizes he must let go of covering shifts, codify decision rights, and model vulnerability to retain and grow his managers. • using presence as respect and a path to flow • inverted pyramid leadership and decision rights • outsourcing low-leverage tasks to regain focus • vulnerability that invites ownership and hon...
94: How to Boost Guest Retention for Massive Growth
Restaurant Leadership Podcast: Overcome Burnout, Embrace Freedom, and Drive Growth
43 minutes
5 months ago
94: How to Boost Guest Retention for Massive Growth
Send me a Text Message. I'd love to hear from you. Restaurant owners, are you struggling to maintain steady growth despite your marketing efforts? The answer might be simpler than you think. In this eye-opening episode, Ewan Thompson, Chief Performance Optimizer for Hospitality Benchmark Services, reveals the startling truth about guest retention that could be costing you six figures in revenue. Did you know that returning restaurant guests spend 20% more per visit than first-timers an...
Restaurant Leadership Podcast: Overcome Burnout, Embrace Freedom, and Drive Growth
We coach Brandon Sharp, owner of three restaurants in Chapel Hill, through the tension between being everywhere at once and showing up with presence that develops his leaders. He realizes he must let go of covering shifts, codify decision rights, and model vulnerability to retain and grow his managers. • using presence as respect and a path to flow • inverted pyramid leadership and decision rights • outsourcing low-leverage tasks to regain focus • vulnerability that invites ownership and hon...
