Join a rotating lineup of restaurant industry experts as they sit down for one-on-one chats with restaurateurs, restaurant managers, and restaurant marketers. These conversations dive into real stories, hard lessons, and challenges overcome while launching successful restaurants and growing commercial restaurant chains.
We also feature insights from corporate restaurant management experts who bring a broader view of scaling and leading at the enterprise level.
You'll hear everything from building smart restaurants management system strategies to setting up a system for restaurant management and creating better training for restaurant employees. Whether you're an aspiring entrepreneur or an industry veteran, you'll come away with ideas you can put to work in the real world.
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Join a rotating lineup of restaurant industry experts as they sit down for one-on-one chats with restaurateurs, restaurant managers, and restaurant marketers. These conversations dive into real stories, hard lessons, and challenges overcome while launching successful restaurants and growing commercial restaurant chains.
We also feature insights from corporate restaurant management experts who bring a broader view of scaling and leading at the enterprise level.
You'll hear everything from building smart restaurants management system strategies to setting up a system for restaurant management and creating better training for restaurant employees. Whether you're an aspiring entrepreneur or an industry veteran, you'll come away with ideas you can put to work in the real world.
In this episode, host Kieron Bailey sits down with Falayn Ferrell, Chairwoman of Feed the Soul Foundation and Managing Partner at Black Restaurant Week, to discuss how her organization is revolutionizing support for small culinary businesses across America.
From spotlighting 20 restaurants in Houston to over 1,500 nationally, Falayn shares insights from their groundbreaking two-year industry report, the power of data-driven advocacy, and why restaurants are truly the soul of their communities.
Takeaways:
Why restaurants are the first to hire and give back, yet often the most overlooked in solving community challenges
How a simple email newsletter achieved a 50% open rate by becoming genuinely resourceful
What happens when small restaurant owners finally meet in rooms full of people who understand their exact struggles
The surprising dual impact of gentrification on 20-year neighborhood restaurant staples
Why most small culinary businesses aren't connected to the tourism dollars already flowing through their cities
How starting a business without adequate funding creates invisible operational ripple effects
What West African cuisine and Caribbean fusion might reveal about America's next flavor wave
Why telling restaurant owners to "just fix customer service" completely misses what's actually happening behind the scenes
The counterintuitive advice about chasing success that changed everything for a growing nonprofit
How refusing press coverage for themselves won the hearts and respect of an entire industry
Connect with the host: Kieron Bailey on Instagram
Connect with Falayn: LinkedIn | Personal Website
Learn More: Feed the Soul Foundation Industry Report
This episode is sponsored by Save Fry Oil — cutting fry oil costs up to 50% while making food crispier. No power, no chemicals. Get your free cost savings estimate.
Restaurant Talk By Save Fry Oil
Join a rotating lineup of restaurant industry experts as they sit down for one-on-one chats with restaurateurs, restaurant managers, and restaurant marketers. These conversations dive into real stories, hard lessons, and challenges overcome while launching successful restaurants and growing commercial restaurant chains.
We also feature insights from corporate restaurant management experts who bring a broader view of scaling and leading at the enterprise level.
You'll hear everything from building smart restaurants management system strategies to setting up a system for restaurant management and creating better training for restaurant employees. Whether you're an aspiring entrepreneur or an industry veteran, you'll come away with ideas you can put to work in the real world.
