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Restaurant Tech Trends
Justin Foster
44 episodes
1 week ago
On Restaurant Tech Trends, we interview movers and shakers in the restaurant industry to identify how technology is changing the way multi-unit restaurants work.
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Technology
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All content for Restaurant Tech Trends is the property of Justin Foster and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
On Restaurant Tech Trends, we interview movers and shakers in the restaurant industry to identify how technology is changing the way multi-unit restaurants work.
Show more...
Technology
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Eric Culton, Director, Multi-Unit Ops @ McDonald's
Restaurant Tech Trends
11 minutes 48 seconds
3 weeks ago
Eric Culton, Director, Multi-Unit Ops @ McDonald's

🚨FIRST-EVER OPERATOR EPISODE ALERT🚨


Today’s 🍔Restaurant 🤖Tech 📈Trends marks a big milestone. Every week we talk with founders, CEOs, and tech execs shaping the future of the industry. This time, we’re going straight to the front lines.


For the first time ever, we’re joined by a franchisee/operator - someone actually running restaurants day in and day out - and there's no one better to kick this off with than Eric Culton, the ops leader behind a $30M+ McDonald’s portfolio across five Pacific Northwest locations.


📺WATCH AND LEARN📺


👉 How Eric’s Digital Ambassador program is driving in-store app adoption and higher digital mix


👉 Where vision AI is can deliver results (hint: speed, compliance, and ops visibility), and how Eric’s piloting it with Cambridge UK-based Tenyks AI


👉 How he’s using Slack and QSRSoft to replace chaos with clarity, and why email chains and group texts are officially done


👉 Why Eric believes the AI Integrator will be the leadership role of the future


➕ PLUS Eric’s rapid-fire answers on fries, drive-thru times, and what great operations feel like


Huge thanks to Eric for helping us move into this new chapter.

Restaurant Tech Trends
On Restaurant Tech Trends, we interview movers and shakers in the restaurant industry to identify how technology is changing the way multi-unit restaurants work.