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Restaurant Tech Trends
Justin Foster
44 episodes
1 week ago
On Restaurant Tech Trends, we interview movers and shakers in the restaurant industry to identify how technology is changing the way multi-unit restaurants work.
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Technology
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All content for Restaurant Tech Trends is the property of Justin Foster and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
On Restaurant Tech Trends, we interview movers and shakers in the restaurant industry to identify how technology is changing the way multi-unit restaurants work.
Show more...
Technology
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John Schattinger, VP Technology @ Robeks
Restaurant Tech Trends
14 minutes 51 seconds
1 month ago
John Schattinger, VP Technology @ Robeks

🚀 New episode drop on 🍔Restaurant 🤖Tech 📈Trends! Incept AI co-founder Justin Foster sat down with John Schattinger, VP Technology at Robeks, a fast-growing smoothie and juice brand turning tech into throughput across POS, loyalty, digital, and ops. 

📺WATCH AND LEARN📺

 👉 Why Robeks moved to a new POS solution and how it unlocked easier integrations and faster rollouts with partners.

 👉 How shifting from dollars-for-points to a tiered, item-based structure improved margins and increased visit frequency for members hunting that free smoothie. 

 👉 Learn how Robeks' Harmonious Bites rollout is tracked with product mix plus retention and check analytics and guest sentiment to ensure upsell without cannibalization 

 👉 Where John sees practical AI: personalization and agentic coaching

➕ PLUS - What’s next at Robeks: John discusses first-party catering and digital voice ordering.

➕ PLUS PLUS: Shout-out to the vendors mentioned in this episode who are helping make it possible at Robeks: Toast, Olo, Bikky, Tattle, and PAR Punchh . Vendor teamwork makes the dream work!

Huge thanks to John for a candid, metrics-forward convo. 

#restaurants #qsr #loyalty #pos #AI #customerdata #smoothies #robeks #operations

Restaurant Tech Trends
On Restaurant Tech Trends, we interview movers and shakers in the restaurant industry to identify how technology is changing the way multi-unit restaurants work.