In this episode of Resting Pitch Face, Polly and Dan tackle one of the most familiar frustrations in agency life, the clients who don’t quite know what they want.
From ever-changing briefs and “urgent” pivots to full strategy rewrites that appear out of nowhere, they explore how indecision derails performance, drains teams, and turns great campaigns into chaos.
From red flags you can spot a mile off to the tactics that keep your work (and your sanity) on track, they unpack how to take back control when your client can’t seem to make up their mind.
They get into:
- The telltale signs a project’s about to descend into chaos
- How shifting goals and unclear KPIs kill good strategy
- What chaos really costs in time, morale, and results
- How to set boundaries, lock in priorities, and restore direction
If you’ve ever rewritten a deck five times in five days, or survived a “just one small change” feedback loop, this one’s for you.
#AgencyLife #ClientManagement #MarketingStrategy