Speed plays an important role in the shopping experience as most shoppers prefer to get in and out of stores quickly. This means no long queue time, cashless payment adoptions, and the use of self-checkout counters. In the second episode of a series of podcast interviews with Retail Asia, listen as George Pepes, APAC Vertical Solutions and Marketing Lead for Retail, Healthcare, and Hospitality, and Christanto Suryadarma, Sales Vice President of Southeast Asia at Zebra Technologies, discusses the various behaviours ingrained in consumers developed during the pandemic and how retailers should catch-up in regards to these new customer expectations.