Welcome to the Retail Fix It Podcast, where everything we do is built around our clients’ needs. From the earliest days of our company’s existence, we've been committed to excellence and exceptional customer service. We understand the daily burden of controlling costs and strive to make your job easier by delivering the necessary management and repair steps efficiently and effectively.
Our reputation for ease of relations with is what often brings companies to us. Our customers know they can rely on us to respond promptly, follow up diligently, and deliver results that meet their expectations and budget requirements. At Retail Fix It, we're only happy when you are. Join us as we share insights, tips, and success stories that highlight our unwavering dedication to making your retail operations seamless and successful.
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Welcome to the Retail Fix It Podcast, where everything we do is built around our clients’ needs. From the earliest days of our company’s existence, we've been committed to excellence and exceptional customer service. We understand the daily burden of controlling costs and strive to make your job easier by delivering the necessary management and repair steps efficiently and effectively.
Our reputation for ease of relations with is what often brings companies to us. Our customers know they can rely on us to respond promptly, follow up diligently, and deliver results that meet their expectations and budget requirements. At Retail Fix It, we're only happy when you are. Join us as we share insights, tips, and success stories that highlight our unwavering dedication to making your retail operations seamless and successful.
Why Technology is Key in a Mass Transaction Company
Retail Fix It
19 minutes
1 year ago
Why Technology is Key in a Mass Transaction Company
In this episode of the Retail Fix It podcast, Lance Calvert discusses the importance of technology in the facility management industry. He shares his journey of building a custom software solution to streamline operations and improve efficiency. The conversation covers the challenges faced in software development, the significance of automation and compliance management, and the need to accommodate both customers and service providers. Lance emphasizes the role of technology in enhancing communication and delivering a better experience for all parties involved in facility maintenance.
Takeaways
Retail Fix It centralizes maintenance for multi-location commercial facilities.
Technology is essential for efficiency in facility management.
Building custom software was a necessity due to market gaps.
Automation reduces transactional load and improves compliance.
The journey of software development can be challenging but rewarding.
Customer feedback is crucial for developing useful reports.
Service providers need easy-to-use systems to avoid double work.
Communication is key in managing multiple parties effectively.
The software developed is a cloud-based job management portal.
Future aspirations include reforming the facility maintenance industry.
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Retail Fix It
Welcome to the Retail Fix It Podcast, where everything we do is built around our clients’ needs. From the earliest days of our company’s existence, we've been committed to excellence and exceptional customer service. We understand the daily burden of controlling costs and strive to make your job easier by delivering the necessary management and repair steps efficiently and effectively.
Our reputation for ease of relations with is what often brings companies to us. Our customers know they can rely on us to respond promptly, follow up diligently, and deliver results that meet their expectations and budget requirements. At Retail Fix It, we're only happy when you are. Join us as we share insights, tips, and success stories that highlight our unwavering dedication to making your retail operations seamless and successful.
