Send us a text Conference fatigue is real. The solution isn’t bigger booths. It’s better design. In this episode of Retail Leadership with Steve Worthy, Jamie Hancock — founder of Buying Time and Commerce Futures — breaks down how to build events that create real learning and real pipeline without turning the room into a pitch fest. We cover: Designing your event like a sales motion: ICP, personas, shared problems, clear outcomesWhy putting customers and practitioners on stage beats vendor de...
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Send us a text Conference fatigue is real. The solution isn’t bigger booths. It’s better design. In this episode of Retail Leadership with Steve Worthy, Jamie Hancock — founder of Buying Time and Commerce Futures — breaks down how to build events that create real learning and real pipeline without turning the room into a pitch fest. We cover: Designing your event like a sales motion: ICP, personas, shared problems, clear outcomesWhy putting customers and practitioners on stage beats vendor de...
Send us a text What if your customer feedback system could make you a better leader—not just improve your metrics? In this episode of Retail Leadership with Steve Worthy, we’re joined by Eric Sangerma, Head of Growth at Simplesat—the customer feedback platform trusted by brands around the world. Simplesat helps retail leaders capture, interpret, and act on customer sentiment in real time. But Eric’s philosophy goes even deeper. He believes feedback is the foundation for great leadership—if yo...
Retail Leadership with Steve Worthy
Send us a text Conference fatigue is real. The solution isn’t bigger booths. It’s better design. In this episode of Retail Leadership with Steve Worthy, Jamie Hancock — founder of Buying Time and Commerce Futures — breaks down how to build events that create real learning and real pipeline without turning the room into a pitch fest. We cover: Designing your event like a sales motion: ICP, personas, shared problems, clear outcomesWhy putting customers and practitioners on stage beats vendor de...