In this insightful episode of Retail: Recorded by Colliers, host Anjee Solanki, sits down with Neil Saunders, Managing Director at GlobalData and a renowned retail expert, to explore the transformative role of artificial intelligence in the retail sector. They dive into the benefits and challenges of AI, from enhancing customer experience and operational efficiencies to addressing consumer concerns around data privacy and security. Neil shares how retailers and landlords alike are strategically implementing AI for micro-fulfillment, predictive analytics, and customer service, highlighting AI's potential to optimize both consumer satisfaction and business performance. With real-world examples, including Kroger and Sam's Club, Anjee and Neil shed light on the evolving landscape of retail through the lens of AI.