5 Mistakes Killing Your Repeat Purchases

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Retention w/ Rahi

Rahi Jain

31 episodes

1 month ago

Welcome to the 'Customer Retention Podcast' with Rahi. This podcast explores trends to grow your ecommerce store by maximizing customer lifetime value and customer retention. Rahi helps ecommerce brands with their retention marketing. Earlier, he ran his own 8-figure e-commerce store and worked with 50+ brands to help them generate $34M from email last year. Learn the secrets of keeping customers happy and coming back for more, with expert insights, strategies, and success stories for sustainable business growth.

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Marketing

Business

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5 Mistakes Killing Your Repeat Purchases

Retention w/ Rahi

18 minutes 12 seconds

2 months ago

5 Mistakes Killing Your Repeat Purchases

Want to Scale Profitably Without Increasing Ad Spend?👉 Work with me to increase your repeat purchase rate: https://retainup.co/repeat-purchase-m...📘 Download the FREE Repeat Purchase Guide: https://retainup.co/repeat-purchase-r...📩 Get my weekly retention & growth strategies: https://retainup.co/newsletter/0:00-0:35 Introduction0:36-3:30 First Mistake: Using Wrong Metrics3:31-7:39 Second Mistake: Neglecting Post-purchase Experience7:40-11:00 Third Mistake: Treating Everyone The Same11:01-12:57 Fourth Mistake: Failing To Listen12:58-16:59 Fifth Mistake: No Centralized Retention Strategy17:00-17:55 Retention Flywheel17:56-18:13 Repeat Purchase Maximizer™