
Want to Scale Profitably Without Increasing Ad Spend?👉 Work with me to increase your repeat purchase rate: https://retainup.co/repeat-purchase-m...📘 Download the FREE Repeat Purchase Guide: https://retainup.co/repeat-purchase-r...📩 Get my weekly retention & growth strategies: https://retainup.co/newsletter/00:00 - 01:16 Who is this for?01:17 - 02:04 Who is Rahi Jain?02:05 - 02:39 Repeat Purchase Maximizer™02:40 - 03:12 Flawed Retention Approach03:13 - 04:26 New Retention Approach04:27 - 04:42 Framework 3 Phases04:43 - 05:32 Phase 1: Map05:33 - 06:29 Phase 2: Activate06:30 - 07:53 Phase 3: Sustain07:54 - 09:11 Step 1: Analyze Repeat Patterns09:12 - 09:52 Step 2: Decode Voice Of Customer09:53 - 12:09 Step 3: Map Customer Journey12:10 - 12:46 Step 4: Nurture Buyers12:47 - 13:52 Step 5: Accelerate Reorders13:53 - 15:40 Step 6: Scale Subscriptions15:41 - 17:14 Step 7: Cultivate Loyal Customers17:15 - 18:31 Step 8: Reactive Customers18:32 - 21:26 Step 9: Engage Omni Channels21:27 - 22:22 Case Study 1: Freshcap22:23 - 23:06 Case Study 2: Boka23:07 - 23:39 Case Study 3: Bioderma23:40 - 24:55 Book Retention Strategy Session