Return On Insights Podcast, a property of Partner Marketing Works Int’l. Inc.
Return On Insights, a PMW Inc. partner company
34 episodes
3 weeks ago
On this episode of Return On Insights, host David Lindover sits down with Scott Billows, CEO of BelMar Consulting, for a candid look at why so many technology projects in nonprofits and public organizations go sideways — and what it actually takes to get them back on track. Scott pulls back the curtain on one of the biggest culprits of failed Salesforce implementations: a gap between leadership’s vision and what technical teams execute. His remedy? Align leaders early, set expectations clearl...
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On this episode of Return On Insights, host David Lindover sits down with Scott Billows, CEO of BelMar Consulting, for a candid look at why so many technology projects in nonprofits and public organizations go sideways — and what it actually takes to get them back on track. Scott pulls back the curtain on one of the biggest culprits of failed Salesforce implementations: a gap between leadership’s vision and what technical teams execute. His remedy? Align leaders early, set expectations clearl...
Empathy Meets Efficiency: How Rev.com’s Yolanda Garrett Is Redefining Collections Leadership
Return On Insights Podcast, a property of Partner Marketing Works Int’l. Inc.
21 minutes
2 months ago
Empathy Meets Efficiency: How Rev.com’s Yolanda Garrett Is Redefining Collections Leadership
In this episode of Return on Insights, Yolanda Garrett, Credit & Collections Manager at Rev.com and Director at NACM Commercial Services Foundation, shares how empathy, data, and innovation are transforming the collections function into a true business growth driver. From recovering legacy debt to strengthening client trust, even during the pandemic, Yolanda reveals how proactive communication and human connection became her team’s competitive edge. She dives into how AI-driven automation...
Return On Insights Podcast, a property of Partner Marketing Works Int’l. Inc.
On this episode of Return On Insights, host David Lindover sits down with Scott Billows, CEO of BelMar Consulting, for a candid look at why so many technology projects in nonprofits and public organizations go sideways — and what it actually takes to get them back on track. Scott pulls back the curtain on one of the biggest culprits of failed Salesforce implementations: a gap between leadership’s vision and what technical teams execute. His remedy? Align leaders early, set expectations clearl...
