Inspired by Damian Madden, The Experience Architect

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ROI: Return on Inspiration

Dashing Group

7 episodes

4 months ago

The ROI: Return On Inspiration podcast brings fresh insights and bold ideas to retailers, helping to elevate businesses through creativity and innovation. Each episode explores global retail trends, highlights unique customer experiences, and features interviews with industry leaders. Whether discussing the latest tech innovations or sharing stories of exceptional in-store experiences, the ROI: Return on Inspiration podcast offers practical takeaways to inspire retailers to think differently and redefine what’s possible in the retail world.

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Marketing

Business

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Inspired by Damian Madden, The Experience Architect

ROI: Return on Inspiration

48 minutes

4 months ago

Inspired by Damian Madden, The Experience Architect

What makes an experience truly meaningful, and why does it matter now more than ever?

Join us in a thought-provoking conversation with Damian, an award-winning experience architect whose innovative frameworks - The Experience Compass and The Experience Arc are redefining how brands connect with people. With a career spanning over 20 years and a portfolio that includes Adidas, Yohji Yamamoto, Daniel Ricciardo, and The Foo Fighters, Damian brings a unique lens to the fusion of creativity, strategy, and purpose.

In this episode, we explore:

The Essence of Experience: Why experience is the new currency for brands and leaders, and how aligning intention, behaviour, and brand can spark profound transformation.
The Meaning Economy: What “meaning” looks like for brands today, how customer expectations are evolving.
A Singular Focus: Insights from A.SINGLE.PIECE, Damian’s gallery project dedicated to presence and the art of slowing down, and how this mindset influences experience strategy in a fast-paced digital world.
Leadership for Connection: Qualities that set apart leaders capable of building purposeful, connected brand worlds, and how leadership itself is shifting as experience becomes central to brand value.
Looking Ahead: The future of meaningful experiences in a technology-driven age, and actionable practices for cultivating deeper connection and authenticity in both brand and everyday life.

This is a must-listen for anyone curious about the future of customer experience, the rise of the meaning economy, and the art of designing moments that matter.