In this episode of the SaaS Operators Podcast, we talk about the changing landscape for ecommerce.

We start with why venture-backed founders are leaving Shopify, unpacking the brutal math of cash conversion cycles and the near-impossible path to a true venture-scale outcome.

From there the conversation moves into the “barbell effect” where tiny teams and massive enterprises thrive while the middle market gets hollowed out.

We break down why Klaviyo became a pillar while most Shopify apps struggle, how AI is giving superpowers to the talented operators, and why survival is really a test of operator skill, not runway.

We wrap with a conversation about the flow of capital, where dollars are headed next, and whether a new e-commerce boom is closer than anyone thinks.