In this episode of 'Sales Made Easy,' I engage in a dynamic and insightful conversation with Kevin Hoverman, regional Vice-President at Kelly Office Solutions, a seasoned sales leader with 25 years of sales and sales leadership experience. We reminisced about our early days in the copier industry and discussed the evolution of sales leadership. Kevin shares his journey from a young sales leader struggling to manage an experienced team to a wise leader who focuses on relational sel...
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In this episode of 'Sales Made Easy,' I engage in a dynamic and insightful conversation with Kevin Hoverman, regional Vice-President at Kelly Office Solutions, a seasoned sales leader with 25 years of sales and sales leadership experience. We reminisced about our early days in the copier industry and discussed the evolution of sales leadership. Kevin shares his journey from a young sales leader struggling to manage an experienced team to a wise leader who focuses on relational sel...
Ep 218 | Listening, Empathy, and Trust: The Fundamentals of Effective Selling
Sales Made Easy
16 minutes
7 months ago
Ep 218 | Listening, Empathy, and Trust: The Fundamentals of Effective Selling
In this episode, Harry dives deep into one of the most crucial—and often overlooked—aspects of sales: trustworthiness. Are you truly a trustworthy person when you’re selling, or are you just saying what buyers want to hear? Harry candidly shares lessons from his own journey—both professional and personal—on why empathy, active listening, and understanding your buyer’s unique story are essential for building real trust. It’s not about pushing products or reciting a company pitch—it’s abo...
Sales Made Easy
In this episode of 'Sales Made Easy,' I engage in a dynamic and insightful conversation with Kevin Hoverman, regional Vice-President at Kelly Office Solutions, a seasoned sales leader with 25 years of sales and sales leadership experience. We reminisced about our early days in the copier industry and discussed the evolution of sales leadership. Kevin shares his journey from a young sales leader struggling to manage an experienced team to a wise leader who focuses on relational sel...
