Stories about B2B executives continuously improving sales results through the principles of reason, systems thinking, and respect for people (also known as operational excellence, including Lean, Six Sigma, Shingo Institute, and similar methods).
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Stories about B2B executives continuously improving sales results through the principles of reason, systems thinking, and respect for people (also known as operational excellence, including Lean, Six Sigma, Shingo Institute, and similar methods).
As a Lean Facilitator at Cadence Aerospace, Adrian Figueroa is no stranger to helping management bring efficiency and effectiveness “and profits as a result“ to an organization.
Adrian says the human element is one thing too many people trying to implement lean principles don’t pay enough attention to. He shares the “soft skills†he uses to get buy-in from everybody – from the assembly line to the sales and marketing department.
Listen in to discover:
* The best ways to deal with the human “variableâ€
* Techniques for connecting authentically with your team
* How to use active listening during sales calls
* The 2 biggest motivators for any employee
* And more
Sales Process Excellence Podcast
Stories about B2B executives continuously improving sales results through the principles of reason, systems thinking, and respect for people (also known as operational excellence, including Lean, Six Sigma, Shingo Institute, and similar methods).
