Stories about B2B executives continuously improving sales results through the principles of reason, systems thinking, and respect for people (also known as operational excellence, including Lean, Six Sigma, Shingo Institute, and similar methods).
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Stories about B2B executives continuously improving sales results through the principles of reason, systems thinking, and respect for people (also known as operational excellence, including Lean, Six Sigma, Shingo Institute, and similar methods).
Most people think they are pretty good at listening. Hey, we’re in sales (or management), we listen to customers and co-workers all the time. Oscar Trimboli is sure we can do better. He thought the way he listened was natural until a simple question shifted the focus of a meeting and his career.
After studying listening and helping many hundreds of people, he shares:
The real job of a listener and a couple of questions to help us be better at it
The 125/900 rule impact on someone saying what they are meaning
A more productive approach for a “Why did you …?” question
And more.
Listen now.
Mentioned in This Episode: http://www.Oscartrimboli.com/whitepages
oscartrimboli.com
Sales Process Excellence Podcast
Stories about B2B executives continuously improving sales results through the principles of reason, systems thinking, and respect for people (also known as operational excellence, including Lean, Six Sigma, Shingo Institute, and similar methods).
