Stories about B2B executives continuously improving sales results through the principles of reason, systems thinking, and respect for people (also known as operational excellence, including Lean, Six Sigma, Shingo Institute, and similar methods).
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Stories about B2B executives continuously improving sales results through the principles of reason, systems thinking, and respect for people (also known as operational excellence, including Lean, Six Sigma, Shingo Institute, and similar methods).
Tiffani Sierra | Yes and… and Other Lessons For Salespeople and Leaders
Sales Process Excellence Podcast
41 minutes
6 years ago
Tiffani Sierra | Yes and… and Other Lessons For Salespeople and Leaders
Today we look at sales and leadership from a different angle with Tiffani and Adrian Figueroa. Watching an Improv show, we have all marveled at what the actors can make up and do it so quickly. Turns out there are techniques that are the foundation for how they work that make it easier to react smoothly and be focused. As salespeople and leaders, we can plan the greatest presentation or conversation but, at some point, it also becomes Improv.
Adrian trained as an engineer and became a Lean facilitator. Tiffani is an actress who started doing Improv training. They have married their backgrounds to teach people from CEO’s to scientists to salespeople to students to Improv(e).
We talk about:
Using Yes and … to keep the conversation moving forward
Listening to another person’s whole body
Making your partner look good
Also, what makes something funny.
Listen now
Mentioned in This Episode:
improvitup.com
Podcast interview with Adrian – A Foundation for Excellence
Sales Process Excellence Podcast
Stories about B2B executives continuously improving sales results through the principles of reason, systems thinking, and respect for people (also known as operational excellence, including Lean, Six Sigma, Shingo Institute, and similar methods).
