Send us a text January feels quiet for many salons, but that silence is a gift. We reframe the month as the time to set culture, make decisions, and install systems so effort compounds all year. • Redefining January as design time not panic • How overcorrection creates burnout and inconsistency • Reading the numbers: pre-book, retention, retail-to-service, average ticket • Coaching vs blaming hiring for growth • Deciding what gets energy and what stops • Using s...
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Send us a text January feels quiet for many salons, but that silence is a gift. We reframe the month as the time to set culture, make decisions, and install systems so effort compounds all year. • Redefining January as design time not panic • How overcorrection creates burnout and inconsistency • Reading the numbers: pre-book, retention, retail-to-service, average ticket • Coaching vs blaming hiring for growth • Deciding what gets energy and what stops • Using s...
Send us a text We uncover why some salons retain clients for decades while others struggle to keep them past a first visit, revealing that strong systems create trust while weak ones create chaos. • Five real-world salon experiences that demonstrate how missing systems damage client trust • The critical impact of check-in systems and proper scheduling on client satisfaction • Why consultation systems are non-negotiable for meeting client expectations • How service recovery systems dete...
Salon Success Secrets
Send us a text January feels quiet for many salons, but that silence is a gift. We reframe the month as the time to set culture, make decisions, and install systems so effort compounds all year. • Redefining January as design time not panic • How overcorrection creates burnout and inconsistency • Reading the numbers: pre-book, retention, retail-to-service, average ticket • Coaching vs blaming hiring for growth • Deciding what gets energy and what stops • Using s...