Does every team member in our business know what’s expected of them? Are their individual roles clear?

Not knowing what’s expected causes hesitation, indecisiveness, anxiety, insecurity and stress to the team members. For the business, it causes uncertainty, chaos, gaps, under-utilisation of resources, and below-par performance.

Globally only one in two employees know what is expected of them at work, says a recent Gallup report. This means half the employees worldwide are unsure about their roles. These employees, the authors of the survey note, are anxious and stressed - even losing their sleep - because they don't know what their Managers want from them. And these employees don't know whether they're succeeding or failing.

Lack of clarity on roles causes damage at multiple levels - for the employees, and to the business.

Providing clarity on each one’s role, and how it rolls-up and fits into the overall business objectives, and setting clear expectations from each role, contribute immensely for improved business outcomes and well-being of team members. This is essential and fundamental for enhanced business performance and business growth.

Does every team member in our business, know what’s expected of them? Are their individual roles clear?

My name is PK Narayanan

Wishing you the best, Thank you.

#ceo #scaleup #leadership #business