Leaders are often faced with the need to have difficult conversations - internally or externally. Being comfortable having those difficult conversations serves them well, and enhances their Leadership Impact.

Some of the ways in which one could enhance their effectiveness in difficult conversations are:

1. Choosing the space and the time to initiate and carry out the difficult conversations. Optics do matter.

2. Slowing down the pace of the conversation consciously, and separating facts from emotions help leaders carry out difficult conversations with grace.

3. Bringing the purpose, the larger perspective helps to center the conversation, and put things in perspective.

4. Being kind on people and tough on issues helps the leader in such conversations.

It’s important for leaders to practice deliberate calm in such conversations.

The adage ‘if you’re not over-prepared, you’re under prepared’ holds true for difficult conversations as well!

At times, taking a break, spending some time in the balcony helps clarify thoughts and bring about perspectives for oneself.

Ability to have difficult conversations with ease enhances one’s Leadership Presence.

My name is PK Narayanan

Wishing you the best, Thank you.