Jorge Rodriguez, founder of Paciv, built a world‑class industrial automation and computer systems validation company from a small warehouse in Puerto Rico to a global player serving Eli Lilly, Johnson & Johnson, and other pharma giants. The son of Spanish immigrants who arrived on the island with nothing but work ethic and discipline, Jorge translated family lessons about integrity, paying suppliers first, and “keeping the machine running” into a business that became a trusted partner ins...
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Jorge Rodriguez, founder of Paciv, built a world‑class industrial automation and computer systems validation company from a small warehouse in Puerto Rico to a global player serving Eli Lilly, Johnson & Johnson, and other pharma giants. The son of Spanish immigrants who arrived on the island with nothing but work ethic and discipline, Jorge translated family lessons about integrity, paying suppliers first, and “keeping the machine running” into a business that became a trusted partner ins...
EPISODE #14 - Sgt. Clean ACEs It (ACE=Amazing Customer Experience) - Breaking $15 million revenues
ScaleApp Podcasts with Prof Dan Isenberg
31 minutes
5 months ago
EPISODE #14 - Sgt. Clean ACEs It (ACE=Amazing Customer Experience) - Breaking $15 million revenues
I have always been skeptical of conflating entrepreneurship with innovation or technology and Sgt. Clean (YES, a rapidly expanding car wash chain in Ohio) is a great example. How many tech startups you know have more than $10 million in revenues, growing rapidly and profitably? And guess what? This is a $20 billion market in the US only. Highly fragmented, ripe for scaling if you can crack the code of (a) amazing customer experience, (b) sustainable HR which means giving people opportun...
ScaleApp Podcasts with Prof Dan Isenberg
Jorge Rodriguez, founder of Paciv, built a world‑class industrial automation and computer systems validation company from a small warehouse in Puerto Rico to a global player serving Eli Lilly, Johnson & Johnson, and other pharma giants. The son of Spanish immigrants who arrived on the island with nothing but work ethic and discipline, Jorge translated family lessons about integrity, paying suppliers first, and “keeping the machine running” into a business that became a trusted partner ins...
