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Hassan Abdallah owned a CrossFit gym in Kogarah, NSW, Australia. But he began to wonder if he was selling his business short … While young people and the athletes loved his CrossFit gym, other people needed more attention.
The pandemic lockdown offered him an opportunity to work through the details. Working with his NPE coaches, he rebranded his business.
He shifted his business model from group training to personal/small group training. He switched from CrossFit athletes to busy professionals and parents. That allowed him to give individual clients more time and attention, with extra programming and nutrition coaching.
In fact, he capped the total member base for his business to 85 (as opposed to 98 prior to the pandemic and a high of 120).
With a greater client experience/quality of service to offer, he was able to raise his rates. That improved profitability, and even during the pandemic, he was able to bring in more revenue (from $28k ‘before’ to $32k ‘after’).
Now the business is running near full capacity and he’s more confident than ever about the future of his business and his ability to serve his clients.
In this episode, you’ll learn:
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