Episode 34: The ONE simple way to dramatically improve your customer service is to actually sell.
Mind blown? Thought so.
Tune in as Nat unpacks why sales and customer service are two sides of the same damn coin, and why not closing the sale is the weirdest thing you can do. We'll break down the sales process (which is really just an extension of good customer service) and give you the reframe you need to transform your business via GREAT customer service.
Hit play and prepare to have your mind blown (and maybe even get a little slapped in the process).
This episode was sponsored by the amazing team at The Accounts Department for stress-free accounting.
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