Send us a text Does the 21st century need a new leadership paradigm? Rama Geheerawo thinks that we do. Through his work with global large enterprises, he's found that bringing a design sensibility to the task of redefining better formats for leadership has yielded "Ah Ha" moments as well as real commercial impact. About Rama: Prof. Rama Gheerawo is a global authority on inclusive design and creative leadership, working at the intersection of innovation, business, and human...
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Send us a text Does the 21st century need a new leadership paradigm? Rama Geheerawo thinks that we do. Through his work with global large enterprises, he's found that bringing a design sensibility to the task of redefining better formats for leadership has yielded "Ah Ha" moments as well as real commercial impact. About Rama: Prof. Rama Gheerawo is a global authority on inclusive design and creative leadership, working at the intersection of innovation, business, and human...
Leading Service Design Spanners, with Mark Howell.
Service Design YAP
46 minutes
2 months ago
Leading Service Design Spanners, with Mark Howell.
Send us a text Mark Howell, has had a rich and varied career. He's the only person that I know that has a PhD in IVR. In this episode Mark shares his approach to service design leadership. He talks about intentionally crating a culture underpinned by rituals, how modelling the positive behaviours and carving out time to do Individual Contributor, hands-on work means that he never loses touch with the changing shape of service design practice. He also talks about the "secret...
Service Design YAP
Send us a text Does the 21st century need a new leadership paradigm? Rama Geheerawo thinks that we do. Through his work with global large enterprises, he's found that bringing a design sensibility to the task of redefining better formats for leadership has yielded "Ah Ha" moments as well as real commercial impact. About Rama: Prof. Rama Gheerawo is a global authority on inclusive design and creative leadership, working at the intersection of innovation, business, and human...
