In this episode of SF Commercial Property Conversations with Bruce Bean, we sit down with Michael Hatfield, a RE/MAX real estate professional with a unique background in aviation. Michael shares how his years as a Delta airline pilot shaped his disciplined, client-first approach to real estate — and how Crew Resource Management (CRM) principles help him build better outcomes for buyers and sellers alike. From operating large supermarkets to flying jets, Michael’s journey into real estate was anything but conventional. He explains how human factors in aviation can directly inform a real estate team’s ability to communicate, make decisions, and deliver results. We also get his expert take on Bay Area market trends, how buyers should think about interest rates today, and why he believes the next great buying opportunity may be right now.   ------------------------------------------------------------------------------------------------------------ We’re excited to feature your voice in the conversation about building wealth and legacies through commercial real estate. Join us to share your journey and insights with our growing audience! Learn more and apply at https://sfcommercialconversations.com/guest