This week, we welcome Val Mack, a supply‑chain leader who’s worked across operations, logistics, and now people and culture. Val calls supply chain the “heartbeat” of a business, with people and leadership its heart. In this episode, Val tells the story of stepping straight from a development program into supervising factory shifts, explains the lessons of leading across generations and diverse teams, and shares practical leadership habits that keep teams healthy and productive. Connect with us! Connect with Val!